Team Leader Responsibilities :
Handling a team of Executives .
Manage day to day center operations in the absence Call Center Manager.
Look after attrition and shrinkage target of the team
Meet Service Level Matrices
Work with support departments to ensure staffing strategies are effectively executed
Meet or exceed all performance goals.
New training and ongoing training of supervisors.
Interested candidates please share your resume at firstname.lastname@example.org
Salary: ₹ Not Disclosed by Recruiter
Industry: Call Center & BPO
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