List the general responsibilities and descriptions of key tasks and their purpose and the results expected of candidate. Provide z/OS operating system
Perform standard system programming activities like: hardware configuration, installation & maintenance using SMP/E, and vendor software installations in the IBM mainframe environment.
Support storage management, performance tuning, capacity planning, security, networking and operating procedures.
Build and support automation to prevent, resolve or detect problems.
Work with technical, operations and application development staff to enhance the mainframe environment.
Participate in software deployments and various support functions as defined by the department manager.
Possess interpersonal skills needed to foster good relations with business and development users.
State the education, experience, training, and primary technical skills necessary for entry into this job.
7 to 10 years Experience supporting IBM mainframe operating system environments.
Knowledge of the following technologies and skills will contribute to success in this position:
– Operating Systems installation experience – z/OS
– Understanding of major IBM subsystems – CICS, JES, DB2, MQ, and IMS
z/OS Hardware configuration knowledge and understanding of virtualization on mainframes and within DASD
Familiarity with the concepts of SYSPLEX high availability configurations
General knowledge and concepts for subsystems including: disk, virtual tape, print (Xerox), TCPIP
Experience maintaining and testing disaster recovery plans
Third party (non-IBM) vendor package installation and support experience: BMC, Compuware, Computer Associates software.
Strong problem-solving skills to isolate failures, identify remediation steps, develop test plans and verification protocols. A fundamental knowledge of the application programming process is needed to assist developers with troubleshooting and performance issues.
Strong communications skills to interact effectively with other team members, customers, management and vendor support personnel.
The ability and willingness to perform on call duties and after hour system support. The nature of the work requires the ability to work outside of standard working hours when required. Systems support responsibilities include the ability to respond for on-call systems at any time of the day and any day of the week.
Experience working with vendors and technical experts, accurate work and very careful attention to detail is required to avoid system outages.
Able to manage multiple tasks/projects with competing deadlines, communicate progress on a timely basis and respond to changing business priorities
Knowledge of DR best practices and high-level mainframe infrastructure architecture
Salary: ₹ IT-Software, Software Services
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