Roles and responsibilities
Ability to problem solving
Acquire a thorough understanding of key customer needs and requirements
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints
Prepare regular reports(Tracker, Release notes, test report) of progress and forecasts to internal
and external stakeholders using key account metrics.
Good Written and verbal communication skills. Gap analysis. Requirement gathering.
Salary: ₹ 2,50,000 - 6,00,000 PA.
Location: Delhi NCR
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