Walk in – Saturday – Quality Analsyt -noida

Hiring for the role of Quality Analyst (International Process) – Voice

Location : Noida/Chandigarh
Experience : 2 yr+

  • Ensures process adherence to QA and quality plan and responsible in meeting timelines, and quality standards.
  • Evaluates consistency, completeness, accuracy of information handled
  • Conduct Transaction Quality Audits
  • Documents the process related observations and provide feedback to associates on quality standards
  • Initiate and improve the overall quality of the process and Implement improvement action plans
  • Identification of root causes for non-performance
  • Drive Quality Initiatives
  • Flexibility and Availability for any ad-hoc business requirement
  • Ensure Confidentiality, Availability and Integrity of Data
  • Publish Dashboards at defined intervals
  • Abide by companies and clients information Security policies.
Should have Excellent communication skills and flexible for any shift (including night shifts)

Employer: Tech Mahindra Ltd
Salary: ₹ Not Disclosed by Recruiter
Industry: Call Center & BPO
Location: Chandigarh

[Apply here ]

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