Hiring for Dell India Technical Support Associate (Day Shift) – Pune

Hi,

Please mention SABA CVG B’lore on your resume while applying for the walk-in interview OR please get the print out of this Job Posting.

CONVERGYS is a place where incredible careers begin. Have you taken your first step in a path towards a lasting career?

We are now hiring for a Technical Voice Process. 

Please find below the profile details:

– Designation: Technical Support Associate 1/ Technical Support Associate 2/ Technical Support Associate 3
– Voice support to customers
– Day shift environment- 8:30am – 6:30
– Hardware & Software Level Troubleshooting
– Good verbal English and Hindi communication
– Job Location: Pune
– Financial Service Agreement: Financial Service Agreement (Mandatory) for 12 months.

Roles & Responsibilities:

– Troubleshooting / fixing desktops, portables and peripherals for consumers.
– Real Time Technical Support.
– Excellent written / phone etiquette skills.
– Demonstrates initiative and good judgment in resolving issues effecting customer satisfaction.
– Good knowledge of Laptops/ Desktops and peripherals.
– High level of Initiative and extremely motivated. Ability to work in a high-pressure environment.

Candidate Profile:

– Graduate (Technical-BE/BCS/BCA/BSc (IT)) Freshers or -Undergraduate candidates with 18months of Technical experience can apply.
– Highly Proficient in Computer Hardware, Software and basics of Networking.
– Ability to demonstrate strong analytical, problem solving and multi- tasking skills.
– Must be a Team Player.

HURRY!! You can WALKIN @ CONVERGYS PUNE- Aundh between 13th Feb to Mar 31st ’18 (Time: 11:30 am to 5:00pm). Please mention “SABA CVG B’lore” on your resume while applying for the walk-in interview, Call SABA 9886210024 Once you reach Venue.

For Any Doubts-Contact SABA at 9886210024 to schedule an Interview or send your updated CV on Amreen.Sabha@convergys.com

Address:
Convergys, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune 411007

Contact Person- SABA

Employer: CONVERGYS India Services Pvt Ltd
Salary: ₹ Not Disclosed by Recruiter
Industry: Call Center & BPO
Location: Pune

[Apply here ]

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