Hiring for Microsoft Technical (voice&chat) Contact Person- “saba

Technical Support Associate Voice & Chat

Nature of Business Full Time and technical support voice program, troubleshooting of software and applications
Document trouble shooting steps clearly
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Listen attentively to customer needs and concerns; demonstrate empathy
Clarify customer requirements; probe for and confirm understanding of requirements or problem
Confirm customer understanding of the solution and provide additional customer education as needed
Prepare complete and accurate work and update customer file
Maintain broad knowledge of client products and services
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity

Eligibility:

Graduates/Under Graduates with or without experience with good technical knowledge and good communication skills

Location
Convergys Bangalore

Shift:
US Shifts (Free Transport)

Salary:
Salary Up to 2.5 lacs per annum

Address:-
Convergys India Service Private Limited
DivyaSree Towers, #55 Bannerghatta Main Road, BTM Layout 1st Stage,
Bangalore 560029
Please Walk-in with your resume & Mention SABA on top of your CV

Walk-in Date: 8th Feb  till 28th Feb 2018, Monday-Saturday
Walk-in Timing: 12 pm 5 pm
Contact Person: SABA

Employer: CONVERGYS India Services Pvt Ltd
Salary: ₹ 50,000 - 2,50,000 P.A. other
Industry: Call Center & BPO
Location: Bengaluru

[Apply here ]