Asterisk (voice) Engineer (L1 / L2)

1. Primary job responsibilities;
a. Manage, maintain, install and configure Asterisk (VoIP)
b. Creating SIP accounts and tightening the security of Asterisk Server
c. Configuring Analogue / PRI Lines with Digium / Sangoma Cards
d. Call Conference flow and Complex IVR systems
e. Experience in gathering phone and server log files and configuration data for analysis
in order to determine root cause of problems and create solutions
f. To install, upgrade, support and troubleshoot MS Windows Clients
g. Install, upgrade, support and troubleshoot for printers, computer hardware and any
other authorised peripheral equipment
h. Hardware and Network troubleshooting
i. LAN Networking (Client side), Client side Mail system (MS Outlook), MS Office and
other Industry standard applications
j. Antivirus deployment and administration
k. Networking products like Routers / APs / Switches / Firewall
l. Mentoring start-ups & individuals and carrying out trainings on VoIP platforms
m. Weekly / monthly reporting
n. Ability to work independently on challenging environment with minimal supervision
o. A technocrat who never says NO to complex solutions
p. Experience in supporting customers to resolve technical issues
q. Passion to build creative and innovative technologies
r. Knowledge of Virtual servers
s. Knowledge and experience in VLAN

Salary: ₹ Not Disclosed by Recruiter
Industry: Software Development
Location: Mumbai

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