Infra Engineer – Microsoft Exchange

Skills & Attributes :

Working within the team, the successful candidate will be required to :

– Perform 3rd Line Support of Email and Collaboration technologies

– Project Manage small scale projects and initiatives

– To undertake problem investigation and recovery.

– Develop new functions and services, and ongoing support of new services.

– Perform commercial and cost recovery analysis of Email and Collaboration services to support Finance

– Provide consultancy for the region on Email and Collaboration Products and Services.

– Manage/Support Vendor Relationships

Mandatory Skills :

Specialist knowledge in at least one of the technical disciplines :

– Microsoft Exchange

– Microsoft Outlook

– Microsoft Sharepoint – Added advantage

– IBM Lotus Domino – Added advantage

– Good project management skills with a proven ability in delivering projects.

– Some technical leadership and/or management ability.

– Ability to effectively coordinate delivery of services involving elements delivered by other internal/external teams.

– Good knowledge of IT hardware, software, operations and networks, and associated technical problem determination skills.

– A broad understanding of the underlying business supported by the technical environment.

– Commercial awareness, and an ability to understand and interpret business and IT requirements.

– Experience of dealing with budgetary issues.

– Broad experience of dealing with commercial issues to enable effective communications with suppliers.

– Ability to prioritise own work to successfully deliver service to agreed levels in a diverse and constantly changing technical environment.

– An ability to articulate IT subject matters to both IT and non-IT personnel.

– Sound communication and interpersonal skills to build and maintain effective working relationships with peer groups in IT Operations, Development, users and suppliers.

Employer: Premium hiring for Tn Career
Salary: ₹ Not Disclosed by Recruiter
Industry: IT-Software, Software Services
Location: Pune

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