Presales & Delivery Manager – IT

Responsibilities

– All client facing technical pre-sales and immediate post-sale deployment activities

– Transfers industry, technical and product knowledge to customers via good written, verbal and presentation skills

– Assists in all levels of technical account planning and accompanies sales account managers on customer visits to drive sales

– Map customer business requirements to existing and upcoming product capabilities

– Understand & shape customer requirements that maximize customer value using standard product configuration

– Accelerate Sales cycle through judicious reuse of pre-sales content & customized demos

– Accelerating Customer Adoption through use of implementation templates, defining & executing a tight delivery process

– Build consensus with the service delivery team on the highest impact customer deliverables while maintaining a high quality bar

– Balance customer satisfaction & user delight with time taken to go-live

– Deliver showcase quality customer testimonials

Required Skills:

– Excellent written & verbal communication demonstrated in conversations spanning developers & executive stakeholders

– Technical product know-how of Enterprise-grade Workflow, CRM and AI systems

– Familiarity with Solution engineering techniques like estimation, project planning & creating SOWs

Employer: Connexions
Salary: ₹ IT-Software, Software Services
Industry: Other
Location: Bengaluru

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