Role: CENTER HEAD
Reporting: MANAGER AREA SALES
Role Purpose: To build and maintain a high performance sales organization to effectively achieve business objectives.
Role Description: Duties will be varied and will include but are not limited to:
To ensure that the clinic meets/exceeds the sales targets provided to it.
To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines, stocks, tools, petty cash and the operational standards.
To Maintained Fixed Assets registers and take care of the Fixed assets in the clinic
Train, Guide, retained and Motivate the clinic teams to perform better.
DO local tie up for marketing
To be responsible to send HR related things to HR department like Attendance, New joinee, left etc.
To be responsible for Ensuring Standardization of Clinics as per SOP
To be responsible for Product Explanation / Counseling.
To be responsible for retention and daily appreciation of staff.
Evaluate employee performance and develop individual development plans. Qtly KRa of existing staff and monthly KRA of new staff
To be responsible for assisting training staffs.
To be responsible for implementing at clinic any new policy / SOP
To be responsible to take referrals, Consent from patient
To be responsible for Handling Customer Complaints & Queries.
Reporting to Management/ ASM about Performance of clinic/ MIS/ Reports
To be responsible for ensuring grooming standards as per the company are met.
Should take up Hair Treatments as and when required / instructed incase of exigency and emergency requirement.
Handle front desk Receiving Calls and give apt.
Make sure all patients goes with next apt.
To maintained stock and cash in absence of accountant
Do billing in CRM as and when required
To make sure clinic have buffer stock at any given point of time and coordinate with back office for the same
Salary: ₹ 2,00,000 - 3,50,000 P.A.
Industry: Beauty, Fitness, Sports, Wellness
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