NOC Support Analyst

  • Monitor network systems including telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications
  • Collect and review performance reports for systems and report trends in hardware and application performance to assist senior staff to predict future outages or issues
  • Notifies clients and third-party service providers of issues, outages and remediation status
  • Provide timely response to alerts, incidents, and outages. Prioritize items for escalation to appropriate response teams
  • Document all actions according to procedures
  • Perform basic operations tasks and systems testing
  • Identifies and prioritizes incidents according to impact, business requirements, and policy
  • Creates and updates knowledge-based articles with technical and service teams

Employer: EthicalHat Cyber Security Pvt Ltd
Salary: ₹ Not Disclosed by Recruiter
Industry: IT-Hardware & Networking
Location: Gurgaon

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