Telephonic Counselors and Team Leaders – 25 Opening(s) (India)

GVK EMRI (Emergency Management and Research Institute) is a pioneer in Emergency Management Services in India. As a not – for – profit professional organization operating in the Public Private Partnership (PPP) mode, GVK EMRI is the Largest professional Emergency Service Provider in India today.

GVK EMRI handles medical, police and fire emergencies through the ” 1-0-8 Emergency service”. This is a free service delivered through state- of -art emergency call response centres and has over 4785 ambulances across Andhra Pradesh, Gujarat, Uttarakhand, Goa, Tamil Nadu, Karnataka, Assam, Meghalaya, Madhya Pradesh, Himachal Pradesh, Chhattisgarh,Uttar Pradesh and 2 Union Territories Dadra & Nagar Haveli and Daman & Diu. With a vision is to respond to 30 million emergencies and save 1 million lives annually, GVK EMRI is set to expand fleet and services set to spread across more states.

With increased focus on research and analytics, GVK EMRI has plans to significantly enhance the overall emergency management scenario – further reducing individual suffering.

EMRI handles medical, police and fire emergencies through the ‘ 108 Emergency service’. This is a free service delivered through state- of -art emergency call response centres. Operating in the Public Private Partnership (PPP) mode.

Telephonic Counselors and Team Leaders – 25 Opening(s)

Job Description:

GVK is an Indian conglomerate engaged in Power and Infrastructure industry for more than 3 decades.

GVK’s CSR arm – GVK Emergency Management and Research Institute” (fondly called as GVK EMRI) is engaged with State Government of Uttar Pradesh to provide 102 & 108 Free Ambulance services to the people. Besides Uttar Pradesh, we run the services across 14 States in India.

As part of our new requirement, we are awarded with running “181 Women Helpline Center” on 24×7 basis by the State Government of Uttar Pradesh. We are looking for COUNSELORS to provide telephonic counseling services to the women in distress through 181 SEVA. The 181 seva includes handling the calls, counseling the woman in distress, providing help by coordinating with other Government agencies.

We are looking for Post Graduates or PG Diploma holders in Sociology, Social Work, Humanities, Psychology with 1-2 years work experience NGO, Social welfare organizations, Rural health schemes etc. Fresher are encouraged to apply. We provide 10 day training to those selected.

The selected counselors will be designated as Telephonic Counselor. They will be posted at our state of the art call center facility based at Lucknow.

We provide transport facility to the women working in night shift in addition to decent remuneration.

Send us your resume to with subject line as “181”.

Desired Profile:

Experience: 0 – 3 Years


UG – B.A – Any Specialization, Arts&Humanities, Psychology, Sociology
PG – M.A – Arts & Humanities, Psychology, Sociology, PG Diploma – Other
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Location: Lucknow

Education and Teaching, Health and Medical, India, Karachi, Management, Public Sector

Send your CVs to [javascript protected email address]

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