The Food and Beverage Manager is responsible for coordinating the delivery of all food and beverage for functions held in the Hotel and all details pertaining to functions being held in all Banquet and Meeting rooms in keeping with the standards prescribed by management. The position is primarily concerned with front of house activities.
Duties and Responsibilities:
Achievement of budgeted food sales, beverage sales and labour costs.
Achieve maximum profitability and over-all success by controlling costs and quality of service.
Participation and input towards F & B Marketing activities.
Control of Banquet china, cutlery, glassware, linen and equipment.
Completion of function delivery sheets in an accurate and timely fashion.
Help in preparation of forecast and actual budget function sheets.
Work with the Chef and Head Server to ensure all arrangements and details are dealt with.
Greet the customer upon arrival.
Provide quick service for last minute changes.
Check Food & Beverage or coffee Break schedule if applicable.
Dealing with customer complaints.
Staff attitude and appearance.
Teamwork/Relations with co-workers and management.
Staff is properly trained.
Inspection of Meeting Room prior to guest arrival ensuring that client specifications have been met.
Co-ordinate the general housekeeping of the Ballroom, Lower Lobby, Lower public washrooms, kitchen, storage areas, entrance areas, etc.
Participation towards overall Hotel Maintenance and cleanliness.
Effective communication skills.
Staff training and development.
Department meeting being held monthly.
Personal development and growth.
Discipline of Personnel when required.
Degree or three years Diploma in hotel Management or equivalent.
Minimum 4 years experience as a Banquet Sales Manager
Delhi, India, Management, Marketing & PR