Sales & Service Coordinator

1. Co-ordination
Daily coordination with sales, spare parts and service teams by managing schedules, filing important documents and updating relevant information
He will be responsible for maintaining the desired inventory of machines and spare parts as per categories
Proactively respond to complaints from customers and give after-sales support when requested
Responsible for handling order processing with accuracy and timeliness
The Sales Coordinator will be responsible to liaise between various departments and to resolve clients needs, save costs and time restraints.
Petty cash, dispatches, courier etc.

2. Client Servicing
Accountable for documentation of all dispatched machines, machine history and customer history
Responsible to maintain consumables spares in stores
Maintain material requirements : material supplied to customer / branches as per warranty and w/o warranty
Responsible for entire documentation of spares and logistics arrangements for customer / branches
Maintain accurate and up to date invoicing of Spares & Service

3. Amc
Follow up with Stores for providing short supplied materials/missing materials from packing list Responsible for increasing AMC customer base and to provide quality service to existing customers to retain them
Accountable for negotiation of terms and conditions and renewals for AMCs
Proactively respond to break down calls with minimum turnaround time
Make and regularly update the MIS reports of AMCs as well as spare parts
Correspondence/ coordination with HO

Employer: Magnum Resources Pvt. Ltd.
Salary: ₹ Export, Import
Industry: Other
Location: Noida

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