o Understand the business of Ugam and client needs in specific
o Handle multiple projects independently and deliver error free output
o Upload/download of data and cross check of the data for accuracy
o Discuss issues related to questionnaires with clients and suggest solutions for the same
o Assign and allocate work to the junior team members, coordinate with them and help them program the surveys
o Follow work allocation schedule and project plan.
o Prioritize project tasks with minimum assistance from Supervisor.
o Review project requirements and execute projects independently as per requirements by following the guidelines and deploying the tools/systems as applicable.
o Ensure crisp communication with clients and work as an interface between team members and client counterpart.
o Manage internally sponsored benchmarking initiatives as well as proactive projects on emerging issues
o Adhere to procedures like communication protocols, operational practices / procedures, Information security practices, attendance procedures, etc.
o Participate and actively contribute in review meetings.
o Assist the supervisor in tasks / assignments like developing / executing new procedures / processes, diagnosis of problem / client issues, etc.
Salary: ₹ KPO, Research, Analytics
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